The mechanics behind instant global connectivity

Truely is an eSIM management platform built on direct carrier partnerships across 100+ countries, with provisioning infrastructure that completes profile delivery in under 120 seconds.

From purchase to connected in four steps

01

Select a Plan

Choose from single-country, regional, or global bundles. Plans run from 1 day to 30 days. All plans are priced in USD with no conversion fees at checkout.

02

Receive Your QR Code

Our provisioning system generates a unique GSMA-compliant eSIM profile within seconds of payment confirmation. The QR code arrives via email and is also stored in the Truely app.

03

Install the Profile

On iOS: Settings → Cellular → Add eSIM → Scan QR. On Android: Settings → Network → Add mobile plan. The install takes 60–90 seconds with no reboot required.

04

Automatic Activation

Truely's platform detects when your device registers on a partner carrier and activates your data allowance automatically. Your plan timer starts when you first connect, not at purchase.

What powers Truely

Direct Carrier Agreements

Truely holds bilateral roaming agreements with 140+ mobile network operators across 100 countries. This means traffic routes directly through local carrier infrastructure rather than through a single international hub — giving you local-speed data at local-grade reliability.

Partner carriers include Tier-1 operators in Singapore, Japan, Germany, the US, and Brazil. Network fallback is automatic when a primary carrier is congested.

GSMA-Compliant eSIM Provisioning

All eSIM profiles are issued through a GSMA-certified Subscription Manager Data Preparation (SM-DP+) server. Profile delivery uses mutual TLS and encrypted RSP (Remote SIM Provisioning) protocols as defined in GSMA SGP.22 v2.2.

Each profile is device-locked at the hardware level and cannot be transferred or cloned. Lost or reset devices can request a profile reissue through in-app support.

Real-Time Usage Dashboard

The Truely app shows data consumption in real time, updated every 5 minutes via the carrier's billing interface. You see current session usage, total consumed since plan start, and estimated days remaining based on your usage rate.

Push notifications can be enabled for 80% and 100% usage thresholds. For unlimited plans, notifications mark 30 and 60 days elapsed.

Plan Extensions and Top-Ups

Running low or extending your trip? Add days to an active plan from the app without reinstalling the eSIM. Top-up purchases link directly to the existing profile and are reflected in the carrier's billing system within 3 minutes.

Multi-country extensions let you append new regions to an ongoing trip. The platform handles carrier handoff automatically when you cross borders.

API for Travel Businesses

Travel agencies, booking platforms, and corporate travel managers can integrate Truely eSIM issuance via REST API. The endpoint accepts booking reference numbers and passenger details, then returns a QR code payload for inclusion in confirmation emails or mobile boarding passes.

The API supports batch issuance (up to 500 eSIMs per call), webhook callbacks for activation events, and sandbox mode for integration testing.

Device Compatibility

Truely eSIMs work with iPhone XS and newer (iOS 12.1+), Samsung Galaxy S20 and newer, Google Pixel 3a and newer, and all iPad models with eSIM support. Windows laptops with eSIM slots are also supported via the manual APN method.

A full compatibility checker is available in the Truely app. Devices purchased in regions where eSIM is carrier-locked (some markets in China and Japan) are flagged during checkout before purchase.

Infrastructure at a glance

120s
Maximum profile delivery time
140+
Partner carrier networks
SGP.22
GSMA RSP spec compliant
500
Batch eSIMs per API call
5 min
Support response time (in-app)

Ready to get started?

Choose a plan for your next destination and be connected before you leave the gate.

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